Polices
Ensuring satisfaction and safety is the first priority. Please review the polices and procedure to understand the expectation of both clients and therapist.
Confidentiality is essential. Treatments and discussions during sessions are kept private unless permission or written consent is given
12-hour cancellation is required. Failure to cancel or reschedule 12 hours before appointment may result in a 50% cancellation fee
Access to massage location or site must be granted 5-10minutes before appointment time. Failure to do so may result in cancellation and a 50% cancellation fee
Plenty of space should be provided for massage table or chair, stool, and therapist
All pets should be caged or away from treatment area (Expectations for qualified service animal)
Solicitations is unethical and unaccepted. Solicitation of any kind will result in termination of session without refund
Client or therapist may end the session at any time due to comfort or safety concerns
What to Expect
After booking appointment an email confirmation will be sent along with a link to complete intake forms
Therapist will contact client 30 minutes before appointment to confirm estimated arrive time, parking arrangements, and/or access codes
Therapist will arrive 5-10 minutes before appointment for set up and consultation
Therapist will wait in a designated place will client disrobes
During session client is encouraged to communicate comfort and pressure
Once session is over therapist will go over any treatment plans, complete check out and break down massage equipment