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Polices

Ensuring satisfaction and safety is the first priority. Please review the polices and procedure to understand the expectation of both clients and therapist.

  • Confidentiality is essential. Treatments and discussions during sessions are kept private unless permission or written consent is given or required by law.

  • Your phone number and email will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.

  • By providing your phone number you consent to receive text messages from Ananda Mobile Massage regarding appointments, inquiries, account updates, and other relevant information. Message frequency will vary.  

  • We respect your privacy. ​

  • You can opt out of receiving these messages at any time by replying STOP to any of our SMS communications.

  • When booking a 50% deposit is required to secure the appointment. Canceling or rescheduling 24 hours before appointment time results in a credit toward clients account to be used for future appointments. Failure to cancel or reschedule results in a 50% cancellation fee.

  • 24-hour cancellation is required. Failure to cancel or reschedule 24 hours before appointment may result in a 50% cancellation fee

  • Access to massage location or site must be granted 5-10minutes before appointment time. Failure to do so may result in cancellation and a 50% cancellation fee

  • Plenty of space should be provided for massage table or chair, stool, and therapist 

  • All pets should be caged or away from treatment area (Expectations for qualified service animal)

  • Solicitations is unethical and unaccepted. Solicitation of any kind will result in termination of session without refund 

  • Client or therapist may end the session at any time due to comfort or safety concerns 

What to Expect

  • After booking appointment an email confirmation will be sent along with a link to complete intake forms


  • Therapist will contact client 30 minutes before appointment to confirm estimated arrive time, parking arrangements, and/or access codes


  • Therapist will arrive 5-10 minutes before appointment for set up and consultation


  •  Therapist will wait in a designated place will client disrobes


  • During session client is encouraged to communicate comfort and pressure


  • Once session is over therapist will go over any treatment plans, complete check out and break down massage equipment 

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By providing your phone number you consent to receive text messages from Ananda Mobile Massage regarding appointments, inquiries, account updates, and other relevant information. Message frequency will vary. Message and data rates may apply. For assistance, reply HELP or contact. anandamobilemassage@gmail.com, 636-223-8933, or anandamobilemassages.com. To stop receiving messages, reply STOP. No further messages will be sent. For details, see our Privacy Policy https://www.anandamobilemassages.com/polices-procedures

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